Privacy Policy

Avenotech ("Avenotech," "we," "us," or "our") is a software development company based in Mohali, Punjab, India, serving clients in the United States, the United Kingdom, the European Union, and elsewhere. This policy explains what personal data we collect through avenotech.com, why we collect it, and the choices and rights you have over it.

By using this website, you agree to the collection and use of information as described here. If you do not agree, please do not use the site.

1. Information We Collect

We collect information in the following ways:

• Project inquiry form: when you submit our contact form, we collect your name, email address, phone number (if provided), project stage, and the project details you share with us.
• Blog contact form: when you reach out through a blog post, we collect your name, email address, project type, and any message you include.
• Newsletter signup: if you subscribe to our newsletter, we collect your email address to send you updates. You can unsubscribe at any time using the link in any email we send.
• Usage data: like most websites, we automatically collect information about how you use our site, including your IP address, browser type, device information, pages viewed, and time spent on the site, through analytics tools described in Section 3.
• Cookies: we use cookies for analytics and, where applicable, to support session functionality. See our Cookie Policy for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you the newsletter or updates you have opted into
• Understand how visitors use our site so we can improve it
• Detect, prevent, and address technical issues or abuse
• Meet our legal and contractual obligations

3. Third-Party Services

We share limited data with the following third parties, who process it on our behalf:

• Google Analytics — website usage analytics. We may also use additional analytics tools in the future, such as Microsoft/Bing analytics or Vercel Analytics, to understand site performance and visitor behavior.
• Resend — our transactional email provider, used to deliver contact form submissions to our team.
• Anthropic — powers the AI chat assistant on our site. Messages you send through the chat widget are processed by Anthropic's API to generate a response.
• Hosting infrastructure — our website is hosted on cloud infrastructure that processes standard technical data (such as IP addresses) to serve the site to you.

We do not sell your personal data. We only share it with the service providers above, or when required by law.

4. Data Retention

We retain personal data only as long as necessary to respond to your inquiry and fulfill the purposes described in this policy, typically no longer than 24 months, unless a longer period is required to comply with legal, accounting, or reporting obligations.

5. Your Rights

If you are in the European Economic Area or United Kingdom (GDPR)

You have the right to:

• Access the personal data we hold about you
• Request correction (rectification) of inaccurate data
• Request deletion (erasure) of your data
• Request that we restrict or stop processing your data
• Receive your data in a portable format
• Object to processing based on legitimate interest
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local data protection supervisory authority

Where we process your data based on consent (for example, cookies or newsletter emails), the legal basis is your consent. Where we respond to a project inquiry, the basis is our legitimate interest in operating our business and taking steps toward a potential contract with you.

If you are a California resident (CCPA/CPRA)

You have the right to:

• Know what personal information we collect and how it is used
• Request deletion of your personal information
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information — we do not sell or share your data
• Not be discriminated against for exercising these rights

To exercise any of the rights above, email us at hello@avenotech.com. We will respond within the timeframe required by applicable law.

6. International Data Transfers

Avenotech is based in India. If you are located in the EU, UK, or elsewhere outside India, your information will be transferred to and processed in India and any other country where our service providers operate. We take reasonable steps to ensure your data is handled securely and in line with this policy wherever it is processed.

7. Children's Privacy

Our website is intended for business audiences and is not directed at children. We do not knowingly collect personal data from anyone under the age of 16. If you believe a child has provided us with personal data, contact us and we will delete it.

8. Data Security

We use reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. We encourage you to review this page periodically.

10. Contact Us

If you have questions about this policy or how we handle your data, contact us at hello@avenotech.com or write to us at Mohali, Punjab, India.